Aviva reveals bizarre insurance claims
Aviva has revealed a selection of unusual insurance claims, showcasing the company’s experience with out-of-the-ordinary situations. One motor insurance customer encountered an oncoming tractor pulling a trailer of potatoes, which flew off and bombarded the policyholder’s car. The customer reported, “There were no injuries but there were some chips from where the potatoes hit the car.”
A home insurance customer had a deer fall into their outdoor swimming pool, damaging the cover and tearing the pool lining. Thankfully, a local animal charity was able to care for the deer, and Aviva settled the claim.
A policyholder had a “fowl” day when she braked to avoid a hen in the highway, only to be hit in the rear bumper by another car. In another incident, a customer panicked when a spider ran up her leg while driving, causing her to bump into a parked vehicle.
A home insurance customer sneezed while sitting on the sofa, catapulting soup all over the carpet and couch. Another customer claimed for a replacement phone after dropping it in a bowl of custard.
A drone hit a customer’s house, knocking off a roof-tile, which then fell onto the customer’s car, damaging the vehicle’s door and roof. A policyholder was waiting in their vehicle outside a cricket club when a cricket ball flew out of the ground and dented the bonnet.
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A customer was making a carrot cake when her oven door suddenly exploded. Another customer’s car was struck by a toilet cistern that fell from a passing tipper truck.
A customer was decorating when he tripped over the family kitten, spilling paint on the living room carpet and furniture. A customer spilt a can of cola in her car boot after being startled by a wasp, causing damage to the audio and sat-nav system.
Gareth Hemming, MD, Personal Lines for Aviva, stated, “From the everyday unusual to the downright bizarre, we encounter all sorts of claims from our customers – the kinds where people say ‘you had to be there!’ Insurance is designed in case of the unforeseen and unexpected – and as our claims experience shows, we see plenty of situations which couldn’t have been predicted!”
Aviva’s priority is to help customers in unexpected situations, whether it means getting them back on the road, replacing shattered windows, or supplying new carpets. They highlight the importance of being prepared for the unforeseen.
It’s worth considering that insurance companies like Aviva deal with a wide range of claims, from the mundane to the bizarre. This variety of claims showcases their ability to adapt to different situations and provide assistance to customers in need.
In the context of insurance, unexpected events can happen to anyone, at any time. Aviva’s approach to handling unusual claims demonstrates their commitment to customer care and support.
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They are committed to providing assistance.
Aviva’s experience with unusual claims highlights the need for insurance that covers unexpected situations. The company’s ability to handle a wide range of claims makes them a reliable choice for customers. As they continue to encounter new and unusual claims, they remain dedicated to providing the best possible support for their customers.
Insurance is essential for protecting against unforeseen events. Aviva’s claims experience shows that unexpected situations can arise at any time, making it key to have the right insurance coverage.
Gareth Hemming and his team at Aviva understand the importance of being prepared for the unexpected. They work to provide customers with the assistance they need during difficult times.
Aviva is a company that handles a wide range of insurance claims. They provide support to customers in various situations, from accidents to unforeseen events.
