• Fri. Dec 3rd, 2021

Southwest Airways’ October flight cancellations price service $75 million


Oct 21, 2021

Passengers verify in for a Southwest Airways flight at Orlando Worldwide Airport in Orlando, Florida, U.S., October 11, 2021.

Joe Skipper | Reuters

Southwest Airways on Thursday stated mass flight cancellations and delays that disrupted journey for tens of hundreds of consumers earlier this month price it $75 million.

Dallas-based Southwest earlier this month canceled greater than 2,000 flights between Oct. 8 and Oct. 13, blaming the problems on dangerous climate in Florida, air visitors management compounded by staffing shortages.

The hit got here from flight cancellations, buyer refunds and “gestures of goodwill.”

The airline reported a third-quarter revenue of $446 million on Thursday because of a lift from federal support and voluntary leaves of absence by staff, but it surely stated employees shortages led to operational issues that damage its backside line.

“Our energetic (versus inactive) and out there staffing fell under plan and, together with different components, brought on us to overlook our operational ontime efficiency targets, and that created further price headwinds,” Southwest CEO Gary Kelly stated. That together with a surge in Covid-19 circumstances led to a income hit of $300 million, he stated.

This is how Southwest carried out within the third quarter in contrast with what Wall Avenue anticipated, based mostly on common estimates compiled by Refinitiv:

  • Adjusted outcomes per share: a lack of 23 cents versus an anticipated lack of 27 cents.
  • Whole income: $4.68 billion versus anticipated $4.58 billion.


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